Empathy
Empathy and Authenticity in the Workplace (part 1 of 3)
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When I talk with people about Nonviolent Communication and about empathy and authenticity, I often hear skepticism in the form of “Yes, but what about_______.” Frequent candidates for filling in the blank are teenagers that don’t respond to anything; Hitler; very angry people; and workplace situations. It seems many of us are habituated to thinking that empathy and authenticity belong only in some contexts and not others. Today I want to look at the workplace context, because so many of us are at work more of our awake time than anywhere else. Can Connection and Effectiveness Coexist? On the surface, it appears that the time it would take to reach mutual understanding and collaboration would detract from task-oriented focus, thus taking away from productivity and efficient decision-making.